I am new to diamond painting - my daughter bought me several diamond painting kits from PaintGem for Christmas and they looked good. However when I started to do one of the kits I am unable to read several of the symbols on one canvas. I emailed PaintGem and received an apology reply with an offer to replace the canvas-this was on 30 March. I have not received anything from them and despite sending 2 additional emails I have not had a reply.
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