I ordered primer, base coat, and clear coat for a repair I need to do on my vehicle. This is a popular paint color on a lot of vehicles, so I figured it would be an easy paint to mix. I sprayed a test sample and knew immediately it was way off. My paint has a very minimal amount of pearl flakes in it. What they sent me looks like a bass boat. I sent them the sample they requested, and they told me that it matches their color chip perfectly. Obviously they have the wrong chip. I have talked with the dealership, a body shop, another online paint match supplier, and an auto parts store that mixes factory paint and they all say the same thing. Paintscratch.com is wrong. Customer service here has been useless, defensive, and borderline incompetent. I will never use this company again. Thank you for a complete waste of $139.69.
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