I was extremely disappointed with the service I received during my recent visit to this paint shop. From the moment I walked in, it was clear that the staff had no interest in helping customers. I was met with one-word answers, a complete lack of enthusiasm, and an attitude that made me feel like I was inconveniencing them just by being there.I had a few questions about different types of paint and finishes, but rather than offering advice or guidance, the staff member seemed irritated and unbothered. There was no effort to assist me in finding what I needed, no product knowledge shared, and certainly no customer service to speak of. It felt like they simply couldn’t be bothered.The overall atmosphere in the store was miserable. The staff looked disinterested and unhappy to be there, which made the entire experience uncomfortable and unwelcoming. As someone who was ready to make a purchase and support a local business, I left feeling completely let down.Unfortunately, I won’t be returning, and I wouldn’t recommend this shop to anyone based on my experience. If the staff don’t want to engage with customers or offer even the most basic level of assistance, then they’re in the wrong business. It’s a shame, because with a bit of effort and friendliness, this could have been a very different experience.
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Paintwell offer over 1000 different painting and decorating tools and supplies at discounted prices, all products are stocked and available for next working day delivery. Trade1st are an independently owned, online decorating supplies company. Trade1st have gained a wealth of experience, working within the trade decorating supplies industry over the past 15 years and offer the widest range of high quality, affordable, professional decorating equipment in the UK.See more
