I booked a trip to Moon Palace resort Cancun using Booking.com. I booked the hotel on a 'pay at the hotel' basis and didn't expect for a minute that the hotel would decide to charge my card without permission 9 months ahead of our travel. I was debited for $8,700 which caused me bank charges, FX charges and used all of the available credit on my card. I immediately cancelled the holiday and was told that I could expect to receive a refund within 2 weeks, but nearly 5 weeks on, no refund has been issued.
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Enjoy the best All-Inclusive Caribbean Vacation Packages at our luxurious resorts located in Cancun, Cozumel, Isla Mujeres, or Playa del carmen. Palace Resorts is honored to offer guests enjoyable activities and tours in order to maximize their experie...