We’ve been members of palace resorts for 16 years, and until this year have been very pleased. Long story short, we were told that we had earned a free stay for one week, and when we called to confirm, they said it was a mistake, and they wouldn’t escalate it. Worst customer service I have ever experienced. I will never again recommend palace resorts
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Enjoy the best All-Inclusive Caribbean Vacation Packages at our luxurious resorts located in Cancun, Cozumel, Isla Mujeres, or Playa del carmen. Palace Resorts is honored to offer guests enjoyable activities and tours in order to maximize their experie...