I would rate this place 0 stars. Staff was horribly rude. As a diamond member this company is going to court. Not in 1 year In this moment. They said we could have an 2 day exstention. The family said hm.. Hour later we cant get it. They only offered it for us. Sat there for around 4 to 5 hours. And got 3 days. Diamond memeber best rank. I feel poor at moon palace i repeat do not go. No matter your rank they will give you the hardest time of your life. Once we go our 3 day exstention.. They locked us out. They said they didnt know when another room will be ready they said a fewmore hours. no. Thats what we are not gonna do. Not to mention they locked us out 2 times. No waring just locked us out. Palce resorts. Get ready for court im suing you for 1 million. Take that.
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Enjoy the best All-Inclusive Caribbean Vacation Packages at our luxurious resorts located in Cancun, Cozumel, Isla Mujeres, or Playa del carmen. Palace Resorts is honored to offer guests enjoyable activities and tours in order to maximize their experie...