We shipped a pallet of tyres and were notified on day of delivery that:"Please note the pallet was not strapped and dangerous to be transported.The depot has decided to re-wrap this and split it into 2 separate pallets."We were then billed an extra £133 (ontop of the £100 odd already paid)A few issues here:1) The pallet was absolutely fine when it left us including in the photo we sent that they requested2) IF the pallet did indeed require "strapping" then why not charge us an admin/strap fee and strap them? Instead it's split across two pallets with a massive billFirst and last time using them
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Pallet2Ship is a UK freight forwarder with 15+ years of experience, built for SMEs. Instant quotes, global carriers, competitive prices — no credit account needed.
