Review Time
In Albany, NZ, Palmers was once a top-notch garden store. However, nowadays, caution is needed, especially during checkout. The cashiers are often preoccupied with phone calls and lack sufficient space for multiple items, leading to errors that typically aren't favorable for customers, such as miscounting the items. Make sure to verify your items and types before finalizing your purchase.
In Albany, NZ, Palmers was once a top-notch garden store. However, nowadays, caution is needed, especially during checkout. The cashiers are often preoccupied with phone calls and lack sufficient space for multiple items, leading to errors that typically aren't favorable for customers, such as miscounting the items. Make sure to verify your items and types before finalizing your purchase.
This for Albany, NZ, not Leicester, wherever that is,🤣Palmers, Albany, NZ, used to be an excellent garden shop, but now one has to be extra careful, particularly at the till. The till staff are often busy with phone calls etc,, and they have not enough space at the till to place large numbers of items to be purchased. So, they frequently make mistakes, always to the disadvantage of the customers, like over counting the items purchased. So, count the items and their types before completing the purchase.
Charged adult prices for our kids at the cafe, mine is 18 month and he was charge more than the full kids breakfast just for scrambled eggs on toast. £41 just for my partner me and baby for breakfast and drinks. Very expensive. Made to feel like we should have been specific it was for kids. What a rip off. Staff on till in the works was very blunt when asked a simple question. PALMERS ENDERBY
Went in through the gates at 4.30pm bank holiday, there was an attendant at the gate who didn't say or mention anything. Unfortunately the garden centre was closed. Less than 2 minutes on the way out we find the gates are locked solid.No mention or polite word by the attendant to say they were going to close and lock the gates in one minute.After half an hour then Children were panicking as we were held captive in the car park. The first mobile on the security sign didn't pick up after numerous calls. The second number was picked up by a guy called Sam. He was polite, and came to our rescue. Thankyou Sam.PALMERS, IF YOUR CLOSED PLEASE WARN CAR LOADS OF PEOPLE THAT THE GATES ARE TO BE LOCKED. DO NOT GIVE UNDUE DISTRESS.
Absolute worse customer care went home with item completely different than what was on display as it was boxed. then was treated like it was my fault when returned to store and then received the one on display will never shop there again no apology for the inconvenience caused
We went to Palmers, at Ullesthorpe today (15th Oct 2024) and had a snack at lunch time. We had the Gourmet sausage roll with sweet potato chips. The sausage roll was never a gourmet sausage roll and the chips were awful. Worst of all were the scones. They were dry, left an awful after taste and were obviously taken out of packet. We were so disgusted by the meal that we just couldn't shop in the Garden Centre. We will never visit Palmers again
This is the second occasions we have eaten here, at Ullesthorpe. First time we had a breakfast which was extremely oily, wouldn't have it again.This time 28.09.24, as we thought we'd give it another try, we all order ham, egg and chips, the eggs were covered in a disgusting tasting oil, which unfortunately was on most of the ham.Since the evening time I, and the others in my family have now sickness, upset stomach etc.. No way, worth having sickness from eating here, especially at the price of over £11 person per dinner. Never again, it's a shame as the garden centre and cafe look well presented.
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Palmers Garden Centre is a well established, popular, family run business as it has been since it first opened in 1911. We have two Garden Centres, one at Enderby and one at Ullesthorpe. Both with our amazing 1911 restaurant
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