Thieves. This is a company with absolutely no bottom line.
They are holding my 18,774 HKD hostage. There is zero oversight and zero transparency here. The moment your money runs into an issue, you are forced to beg for it back like a worker fighting for unpaid wages—checking in every single day just to get what is rightfully yours. It leaves you feeling completely powerless, consumed by an overwhelming sense of anxiety and rage because there is no clear way to get your money back.
They act fearless because they think they are untouchable. Do NOT believe a single word from their customer service; their "updates" are nothing but lies and stalling tactics. My 18,774 HKD hasn't moved, and neither has their conscience.
By the way, do everyone a favor and just shut down for good. You are a disgrace to the industry.
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