I made a deposit, played fairly, and then requested multiple withdrawals in cryptocurrency, which your site states should take a maximum of 3 days. However, after 10 days without any updates, my withdrawal of around €130 was unexpectedly canceled without explanation. The money was returned to my site balance, forcing me to gamble again, despite having already requested a legitimate withdrawal of my earnings. I found no reference to this procedure in your Terms of Service, and it seems highly questionable, if not outright unlawful, especially since I met all requirements. I reached out to the support team with a clear explanation of my issue. Just 3 minutes later, I received a generic response suggesting that if I was unhappy, I could simply choose another site. They did not even consider my case and sent me a disrespectful reply. These practices are nearly illegal. I am giving you one last chance to properly review my situation before I escalate this and share my experience on social media platforms with a large audience. **UPDATE after your reply to my review** No, YOU canceled my withdrawals by reverting the money to my balance, forcing me to gamble my winnings again and risk losing them. Here are the canceled withdrawals (requested on 15/11/2025): 753825 – €24.11, 753670 – €24.16, 753316 – €21.93, 752997 – €54.44. I have sent several emails detailing the issue — no response, only being told to switch to another platform. Now, as I follow up again, still no reply. Please provide what is owed to me. It feels like theft. Is this site a scam? I am still awaiting a response to my last email.
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