Ordered my panels and booked the builder/carpenter for a week after to leave plenty of time to make sure the panels arrived in time as it was a fixed time/fixed price job. The panels never arrived even though it was passed the estimated date. Still hadn't arrived the week after when work was starting. After A LOT of stressful emails back and forth and being told they'd be there at the end of week (which would make our project fail and cost us in labour time), sent whilst having to work somehow someone at Sofia by panels managed to get them out arriving Wednesday just on the day they were needed to be fitted.Experience was stressful so one star less but glad the company sorted it out! If the company knows they can only handle a certain number of orders DONT take more on!!! Your putting your reputation and risking customers projects!!
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