I wouldn't have paid full price for this experience, but since I got a discount, we went. We paid £3.50 each for the zero gravity room, which was not worth it. The staff member guiding us was new and didn't provide instructions, making our 60 seconds there pointless. Customer service seemed automated and unhelpful, ignoring complaints and showing no concern for the customer experience. If you're looking for refunds or have issues, you'll likely be overlooked.
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