My experience with this company has been nothing short of terrible. I reached out in advance to change a date for my group, but their solution was to use their malfunctioning app. After hours of trying to resolve the issue, customer service provided vague responses and left me feeling stranded. They showed no willingness to assist, even after I contacted them early on. Their dismissive attitude and lack of accountability are shocking. Avoid this place; there are many other attractions in the area that value their customers.
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