As a small business owner, I relied on this service to ship customer orders during a busy period, and it was a mistake. I scheduled collections for three consecutive days, but the driver failed to show up each time. I was assured by customer support that a driver would collect, but those were empty promises. I ended up waiting for days with packages piling up, forcing me to find another carrier at my own expense. If reliability is important to your business, I cannot recommend this service.
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