Order the delivery of the parcel and at the very end of the transaction of course, after I paid, they tell you to print labels. Afternoon hours in corona lockdown time with a parcel to be picked up the next morning with no printer.So I called them what to do!? they did not offer any solution just a refund of the €52.02 which I accepted.This happened 6th of October and I was told to get a refund in 5 - 7 business which I did not so contated them via their customer service and I was informed about 7 - 10 business days. Till now, the 2nd of November, no refund and customer service did not reply for over a week with the previous reaction within a day.
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