parisenvol.com

1
1 Based on 18 reviews

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Andrea
Do not order from this company it is a…

Do not order from this company it is a scam! I ordered a jacket with a delivery time of 5-8 days, it arrived 25 days later than expected. Before ordering the jacket I checked the refund policy which stated returns could be made to an address in London and Paris. As the item was received late, I no longer needed it and it was also not true to size (very small). I contacted the company to request a refund and Mia responded promptly to inform me should would give me a 30% Refund, I could keep the product or if I still wanted to return it I would have to pay between £20-£35 delivery charge to Asia as outlined in their terms and conditions. I rechecked their website and this was not stated. Despite pursuing this further Mia would not give me a refund or allow me to return the jacket to the London address. At one point she changed the information on the website, stipulating refunds would be made to Asia at the cost to the customer. I informed her that if I had seen this I would not have ordered off the site, this information was quickly removed along with the original refund addresses both in London and Paris. I searched for the London address on Google and it is an address that is regularly used to scam people. I would advise all not to order from this site!

1
Date of experience: Oct 20, 2025

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