On November 11, 2024, at approximately 4:42 AM, I arrived at Newark Liberty International Airport. I subsequently proceeded to shuttle/bus stop number 18 to take a shuttle to the Park 2 Go facility at 780 Dowd Avenue. I entrusted my luggage to the chauffeur ; however, it appears that he inadvertently left it on the sidewalk of the terminal. I became aware of this oversight only upon my arrival at the facility to retrieve my vehicle.In an effort to locate my belongings, I requested the office to contact the previous passenger who had been dropped off at the terminal subsequently upon me entering the van. The office confirmed that this individual observed the chauffeur leaving my luggage on the sidewalk. The ocean Blue Travel-Pro carry-on contained my work laptop that contained sensitive information about my students, house keys from both my homes here and in Puerto Rico, personal items, Apple Watch and iPhone charger, survenior that I purchased for my family. The sad part about it’s that neither chauffeur or management have take full responsibility or apologize for the inconvenience. I usually travel 4 to 5 times a year and always park there, but after today’s incident Park2Go loss a customer. Laura H
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