The drop off was fine and the car was not damaged or stolen; however the return was a nightmare. I called when luggage was in-hand (9pm). Was standing in the rain and cold for 30 minutes watching other companies come by multiple times. I called back and he said guy would be there in 2 minutes then hung up on me. He did come but flew by us. When i called again, guy said van was full and would come back to pick us up. When i Complained, he hung up on me again! Waited another 10 minutes and called and was hung upon again. Had someone else call and he hung up on her also. Guy finally arrived 48 minutes after the first call was placed with no incident. Went inside to get the keys and guy was no where to be found. We called and he opened the door. He was clearly HIGH! He did not offer any apologies and handed the key telling us our car was somewhere out there in the lot and we had to go looking for it. Horrible!
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