Avoid see belowhave asked a few more relevant questions to make an appropriate suggestion"Then signing off "I am afraid we wouldn't be able to offer any compensation at this stage.Should you require to discuss this further please don't hesitate to contact us.Have a lovely day!Regards,Malik"Is sarcastic and dismissive to say the least. Passive aggressive snide comments are not the way to deal with customers I will in future be taking my business elsewhere as I don't appreciate being patronised especially over such an important booking. May I suggest that Malik takes a course in customer service?Yours sincerely Chris Butler
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