Do Not Book – Shockingly Bad ServiceAvoid at All Costs – Absolutely Not a Meet & Greet ServiceI booked this Meet & Greet service for convenience and speed, but the experience was the opposite from start to finish.When I arrived, a random person in a hoodie lurking in the car park took my car. No uniform, no ID, nothing that resembled a professional handover. Drop‑off itself was ok, but the lack of professionalism was immediately worrying.Collection was an absolute disgrace. My paperwork clearly stated my car would be returned within 30 minutes of notifying them by phone. Instead, I waited 90 minutes. The whole point of Meet & Greet is ease and speed—not being stranded at the terminal after a long flight.I kept calling to ask what was happening, and every time I was given a different excuse:– “Traffic”– “We don’t have a driver available”– “It’s on its way”None of it made sense, especially as I could see on an app that my car was parked just 2km away the entire time. It was painfully obvious they were just making things up to stall.What made it worse was the complete lack of customer care. Not a single apology until the moment the car finally arrived—after 90 minutes. The attitude throughout suggested they couldn’t care less about the stress, inconvenience, or the fact I’d paid for a premium service.Do not book with this company. The service is unreliable, unprofessional, and absolutely not what a Meet & Greet provider should be.
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