Asked to call 30mins before arrival at airport and told off for being 20mins early and made to wait as it was not our booked time - not easy to be exact when live over 1 hour away and worried re trafficStaff rude, no id, no paperwork. Handed my key to random guy and felt very uncomfortable. Each way had to also pay for a parking ticket at £8 each so fee £16 more than booked price as not stated when booked.Much prefer professional service if Maple & other meet/greet teams.Very relieved to get car returned at end.
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