Took over an hour to return the car despite following instructions and calling as soon as you land and not baggage claim and multiple calls to them to ask where the car was (given the standard 10 mins, then end of 10 mins no car etc). Team at the airport were polite but personally wouldn’t use them again now. Willing to pay for the convenience of meet and greet but you won’t get it from this company. Note this was 3.30am so traffic wasn’t an issue, I’d hate to think how long we would have waited during the day?
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