On return journey we phoned the car park as instructed and were told to head to bus stop to wait for the transfer. We waited over 20 minutes then on finally returning to the car park we went inside and were told the car wasn’t ready for us. We checked the time from phoning from airport and it had been 45 minutes which was plenty of time to have the car ready for us.Staff were unsympathetic and seemed in no rush to get the car for us.
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