I am only giving 1 star as it isn’t possible to give less. We booked the valet parking service at Bristol airport for a recent holiday. The instructions were to call ahead 30 mins before arrival which we tried to do to no avail. We rang again and again but nobody picked up the phone. We arrived at the meeting point but there was no one there to meet us. We tried the other location mentioned in our instruction email but there was no one there either leading to us having to park our car in the airport car park at a very large additional expense (£350). I cannot say we had poor service as we had no service at all!We complained and did receive a refund, however this doesn’t compensate us for the very expensive parking we had to pay. DO NOT USE THIS SERVICE!
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