Nowhere to park when we first arrived and had to wait 20 mins parked in a trolley park until somebody came to collect the car despite calling ahead as instructed. On return, called them as soon as collected our lugguge and had to wait for an hour and half until to car was returned. Called numerous times to see where car was and was fobbed off with excuses about traffic then blocked my number! Having a tracker on the car was very helpful. They didn't start the car for 45mins after our original call. When the car was eventually started it then stopped in an unknown street for 15minutes with the door open? When the driver (and passenger) gave us keys they rushed off without an explanation. Next day in the daylight noticed that the drivers door had obviously been opened against something leaving damage on the door edge.
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