Very disappointing service.We paid extra for a meet and greet, but it was anything but that. After landing, we were told it would take 1 hour for our car to be delivered. We waited at the airport with our young children, only to be told after an hour that it would be another 45 minutes.Eventually, my husband had to go with their driver to collect the car himself and then return to pick up the family — completely defeating the purpose of a meet and greet service.To make matters worse, weeks later we received a parking fine dated while we were abroad, meaning our car was being used without our knowledge or permission. We were never informed that our car would be driven while we were away.Misleading service, poor communication, and very stressful after a long journey. Would not recommend.
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