DONT PARK HERE EVER!!!!!!!! YOUR CAR may have scratches and dents when come back from Vacation. Dont dare ever park here!!!!!!!!!! My First experience and my last day parking here ever!!!I have purchase a valet online for 7 days while Im on vacation. To begin with the GPS will not take to this place directly. 99 Bessemer St Newark NJ is a hidden place and the GPS does not recognize the address so it took me about 40 minutes to find the place which was one minute away from where I was (one block from Jiffy). Then I finally found the place and able to leave my car. I have showed my online purchase to them and they gaved me a receipt with a Valet Ticket #. The Staff guy mention to me take pictures back and front of receipt, if you loose the receipt there is no way to claim the car. So at the beginning with confident I left my car for the next 7 days while I on my back from vacation. When I come back yesterday Sunday Sept 2nd I have called them for the shuttle bus and they told me follow the instructions on the back on the receipt given on the first day so I did and wait for the Newark Park Plus shuttle bus at the terminal airport. We have wait aprox 25 minutes. Then the shuttle bus came, the shuttle bus took us at the Newark Airport Park Plus Parking lot to claim the car. First when I got I have to wait for some people in ahead of me, I have noticed only one Staff lady handling all the calls and all the people coming at the office to claim the car. So I wait until my turn, then there was some issue with my credit card and called the bank and everything was fine. So I then use my CC, get my receipt and the staff lady gaved my car keys. I have took my loggage and apprently didnt see nothing on my FRONT car. when I get out from there and I inmmediatelly when to a gas station for gas I have noticed a bent and a scratch of my back car bumper. I have called them on the very same day and I was told to call next day after 10:00am and ask for a supervisor. When I have called them on Monday Sept 3rd and spoke with a Staff and explained what happed she told me once I take the car out from the lot there is nothing I can do to claim damages and if the supervisor speak with me he will tell me the same. She took my information to provide to the supervisor and still waiting for a RETURN call. Please DONT PARK HERE EVER!!! and in the future when you park (not at the Newark Park Plus Parking Airport) PLEASE TAKE A LOT OF PICUTRES BEFORE YOU LEAVE YOUR CAR AS PROOF AND PLEASE CHECK YOUR CAR BEFORE YOU LEAVE THE LOT. YOU MAY HAVE A SURPRISE OF YOUR CAR CONDITION.I have suspect it that someone one of the guy Staff who took my car, careless parked my car at the lot and hit something where I left at Newark Park Plus Parking Lot and/or my car was used while I was out on vacation. My car was excellent condition and brand new before I left it on Newark Park Plus Parking
Claim your business profile now and gain access to all features and respond to customer reviews.