parksleephotels.com

1.6
1.6 Based on 62 reviews

...

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Corbin Ross
Confirmation showed a bogus price

Confirmation showed a price, with non-refundable deposit that was MORE THAN DOUBLED by the hotel. Did have sense to confirm the reservation independently, so we had a room, but the hotel was unresponsive to my complaints. No luck so far contacting support at parksleephotels. Room rate AND daily parking rate was grossly misrepresented online.Worse, the hotel overcharged for our parking - in advance - but they are part of reputable chain, so I'm confident we can resolve that.I was rushed, saw what I wanted to see online and took the bait. Would advise extreme caution dealing with this operation. They got away with a booking fee, so limited damage. Hotel has much to answer for.

1
Date of experience: Mar 11, 2024

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