partner.microsoft.com

1.1
1.1 Based on 11 reviews

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Kira F.
The worst support services I have ever…

The worst support services I have ever seen! Incompetent people that KNOW NOTHING at all and never ever can help you! However, they are champions of canned responses! Don't count on them to resolve any issues...We are blocked since 3 weeks on the same so simple issue and all their support services can do is to send us the same canned response! Again and again! When you gently write them, it seems that you put your message in an enormous TRASH! You finally become rude... But the result remains almost the same : the same canned response + An additional canned response to remind you to keep calm :-DAnd nobody can fix the issue even manually! You never write to the same person! Most of them are called "Pranav A" but this guy shouldn't exist! However, I think that the army of incompetent people behind him should be there to click on buttons!Their stupid system is not even capable to verify a domain name ownership when you setup your account. Their UI is silent about root causes. I think that the people or the Artificial Dump that work for them don't even know what a BYTE means while they work for a supposedly software company!

1
Date of experience: Feb 05, 2025

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