BAD QUALITY/BAD CUSTOMER SERVICE/ POOR DEALING WITH AN UPSET CUSTOMER/DO NOT SHOP HEREThe balloon arrived, my sister opened it and as she was taking it out of the box, it burst! I emailed them asking for a refund, as my sister had told me the quality was sub stabdard. They said they will send another balloon, but knowing my day was ruined as it was a surprise for my sister, i pressed on getting a refund. Initially they said its not their fault, must be the couriers. As she was making a video for her YouTube channel, you can hear her say 'oops I burst the balloon' they took that as a sorry excuse to say she 'accepts' she burst it, where as that was her reaction.She called me to tell me later in the evening that the small balloons inside the big bubble balloon had started to deflate aswell. Mr. Benjamin, who I dealt with over an email, was quick to point that it was DPDs fault as their products are super duper amazing. If they can add the 'manual' on how to handle these sub standard balloons that would be great. DONOT WASTE YOUR MONEY HERE.
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Party On Balloons - The UK's favourite online balloon shop for bespoke, personalised high quality balloons covering individuals and businesses. For over 20 years we have been providing the very best balloons to celebrate special occasions, make an impact or simply let a loved one know you care. Visit us today to see what creations you can make; www.partyonballoons.co.ukSee more
