I've placed several orders with Partzilla, and they always arrived asap, correct, and packaged well. Everything from small bolts and washers to an entire fairing panel for my ZX-10R. I have a great Kawasaki dealer in town, but I still order from here instead.I had my Ninja's bearings fail very randomly, and right before a major event I was going to take the bike too. I texted the customer service number at 4AM to ask about overnight air shipping, and someone immediately responded in great detail. THAT is beyond exceptional customer service! While Partzilla was unfortunately one short on the bearings I needed, and they will need to be ordered from Kawasaki (who my dealer warned me takes their sweet time regardless of how much you pay to have them asap parts), Partzilla's customer service still went way above and beyond to try and help me.Will continue buying from and recommending you guys!Partzilla management, please be sure to thank your customer support team for their efforts, and your warehouse team for their effort in safely packaging and fast order filling work!
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