I thought I was renewing a minors passport on travel.gov site but got through here, all I did was type the name and hit submit and it charged me A HUNDRED DOLLARS. TO PUT A NAME ON A FORM. And because its a minor that is all they could do, and when I contacted support saying the purchase was unintentional as still had to go into the office in person they said that the services had already been used and could therefore not be refunded. Again, the ONLY THING THEY DID was type the name in their form.
PLEASE PLEASE learn from my mistake that you absolutely do not need to spend your money here, and hopefully I can save you the $100.
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