My wife, Francoise, is a successful and respected reflexologist in our area. This lot contacted her to ask her if they could promote her 'selected' business within the NHS. She was keen to explore this professional opportunity so she arranged a zoom call. I silently sat in.Mistake number one: he mispronounced Francoise's name several times despite an early correction to which he probably wasn't listeningNext: he did quite well to start but soon became evasive, not answering my wife's direct questions but deflecting them as any marketing person will try to do. The pressure was building.Then: there was the old "price misquoted" chestnut. After Francoise told him the 'Prices from' figure in the original contact email he responded that they were too low ... but... he could do her a special deal. Just this once. She was deliberately hesitant and the longer she hesitated, the more the price came down...More: when my wife asked for time to think about it he repeatedly asked her 'why' and what was worrying her. Didn't want to let go. He said there were only three more slots available and he had four more meetings that afternoon. And so on...If he had been sitting in our living room he would have been told to leave.A disgrace. I will be going to as many media consumer programs as I can with this lot.I have the whole thing on screen capture, audio and all.Eventually Francoise persuaded him that she needed to think about it and he let let her go. We did a bit of research. This business is linked in a number of ways to a number of other businesses with a poor reputation. She phoned back to say it was not what she was looking for and, remarkably, he accepted that.
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We have been working with hospitals and medical practises for over 20 years. Whilst our products have evolved with technology and time, our love for our clients and our host facilities has not wavered. We are proud of the work we do for our NHS and private medical facilities partners.
