DONT SIGN, We were promised the world as you do from any marketing company. We paid over £4000 for a two-hospital deal in October 2020...After I kept chasing this up to see if my advertisement was live, I was told that it hadn't been positioned yet due to covid and the heavy restrictions. But when it was safe to put up, they would email and confirm with me.. but not to worry as the advertisement term only starts when it is placed in the hospital. A few months passed. It was Sept 2021. I emailed and chased this up because no emails had confirmed that the advert was live. I was told yes, it's been active since July 7th 2021. so it's taken ten months for it to be affected. The email states that the advertisement term started on July 7th 2021 I then emailed repeatedly because neither I nor my family, who work at the hospital, had seen these advertisements. This was going on for months.. I then made sure I cancelled the contract as I knew it was a rolling contract... Three weeks later, I was told that I was out of my cancellation period even with ten months still on the advertisement term due to signing the contract in October 2020.The issue is in the contract it states:21: It may only be terminated by either party upon six months' written notice, which must be given by recorded delivery and must be expressed to expire on either the completion of the initial advertising term or the completion of any renewal term.I have ten months left on my initial advertisement term, yet they say I can't cancel.They are forcing companies to use their shocking service; I'm waiting for them to take this to court as this is shocking. I feel for all the other bad reviews; I'm taking a copy to support my experience. Please contact me if anyone wants to make a joint complaint about this company. These guys are praying for small businesses and trying to tie them into contracts.Patient Services reviews too same company
Claim your business profile now and gain access to all features and respond to customer reviews.
We have been working with hospitals and medical practises for over 20 years. Whilst our products have evolved with technology and time, our love for our clients and our host facilities has not wavered. We are proud of the work we do for our NHS and private medical facilities partners.
