I used Patreon over a year ago for Glazy.Org a website for potters who are viewing and developing glazes for their pottery / ceramic work. It was the only means of payment and seemed to work quite well till Patreon stopped my payments. This year in January I subscribed to Pedulla Studio in Australia. The guy who owns the business is a Professional high quality furniture maker and has lots of in depth videos showing his process of making. You can only view them by paying a fee which is organised by Patreon. January was okay, but due to circumstances I did not view in February. I logged on this week to cancel my payments as I am not using the website for Pedulla Studio enough. My details seem to have been deleted from my account and it impossible to cancel the payments. Apart for a brief automatic reply to my first email to Patreon stating my concerns and a further two emails giving them all the information to back up the my problem, nothing has happened. Viewing Trustpilot has confirmed my suspicions of a firm which pretends to offer a service but is not concerned about customer service or integrity. Luckily I am able to stop any further payments through my Visa Bank account.
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