patreon.com

1.3
1.3 Based on 566 reviews

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Mike K.
Account&money Deleted without my consent.

Deleted NOT Suspended. Ie I broke no conditions. They deleted me and congratulated me for it.I just set up my account. I have a bunch of subscribers paying between $5 and $25 and they just sent me an email saying “congrats we’ve honoured your request to delete your account and all of your data”I NEVER WOULD ASK FOR THAT.Why would I want you to delete my account? I have just started this account and I am growing my followers, and it’s so new that I haven’t ever withdrawn any money from them. Why would you delete my account without verifying with me first? You emailed me to say it’s done, why can’t you email me to verify if it was definitely me?And there’s apparently 72hours to reinstate your account but a week to get customer support? Do the maths.They’ve stolen my subscribers money, my money, wasted my time, and made me look like a joke of a businessman, a liar, and a con man. How am I supposed to explain to my subscribers what happened to their money? And that I swear I didn’t delete the account.This whole thing is a humiliating joke

1
Date of experience: Jul 28, 2023

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