patreon.com

1.3
1.3 Based on 566 reviews

...

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Merle H.
Why is Patreon billing me? - unclear from my account portal!

I had no idea why Patreon had charged me an initial $1 which was set to repeat monthly. I was not aware I had joined Patreon, had no email confirmation trail helping confirm any such history. When I went into Patreon, nothing in its dashboard showed that I was following any creator or receiving any service at all. There was no visible route to finding out what I was paying for. After I first left this review, it turned out a family member had set up the account using my cached payment details... I contacted Patreon support and they were quick to respond and cancel the payment. So, low marks for clarity about payments on the user portal, but high marks for support response.

3
Date of experience: May 01, 2023

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