patreon.com

1.3
1.3 Based on 566 reviews

...

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JaviVazquezSPA
Great product. Terrible customer service.

Took my money but at the same time it tells me it wasn’t enough to access the course. I didn’t enter an amount. The program entered $12, charged me $12 and then tells me that the tier payment must be $13.50 to access course with no option to change payment. After too many times of similar ordeals it’s just not worth the stress. Customer service is practically nonexistent. I love some of the creators on Patreon but the platform itself is so bad and so easy to get into a tangled mess that I talk myself out of using it just to spare myself the headache that I know will follow. This time I deleted the app for good. When will companies realize that a great product with horrible customer service doesn’t last.

2
Date of experience: Apr 26, 2023

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