I've been using Patreon for years now and I'm very surprised about these negative reviews.True, their customer service isn't fast and it can be better, but they're a young start-up trying their best and doing great things to help creators too.The content is great and the membership works fine. If you become a member by accident or want to cancel and can't find it you can always ask the creator to refund you. It will immediately cancel your membership instantly. And you'll get all your money back.I've tried it and it works fine. I'm a fan and will stay there for sure. Also talk to the creator if something isn't how you want it. They're also eager to help.
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