patreon.com

1.3
1.3 Based on 566 reviews

...

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I have been a Patreon for 4 months now

I have been a Patreon for 4 months now. I pay $5 a month to have access to my favourite musician's videos. The first two months worked fine but then I couldnt' gain access to my account and thus couldn't watch videos. I tried to reset the password and when I logged on it told me that I wasn't a patreon of a creator yet. This is really frustrating as I am essentially paying for nothing. I contacted Patreon on several accounts and have yet to receive a reply. If I don't receive a reply from them shortly I will cancel my paypal direct debit and ask for a refund for the months that I was blocked. It's a shame because honest musicians are trying to make a living during these difficult times by sharing their art and websites like Patreon take the money and fail to provide a reliable service. If Patreon contact me and sort out the problem I will change this review.

1
Date of experience: Sep 03, 2020

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