Upon arrival male member of staff shouting and screaming at a female member of staff in a packed car park having a dispute about where fully grown adults were parking there cars as if the customers are not able to make a conscious decision on where to park there car. It makes you wonder how people get on outside in the big bad world independently parking there cars beyond the gates of Paultons If you have a disagreement take it to the staff room as Im here to enjoy myself not listen to your rude staff member being abusive and belittling other staff. Queues for the rides were horrendous 30-40 mins wait time. The peppa pig characters are disengaging and disinterested which made me wonder if the staff could actually see out of the costumes as they seem totally unaware of the children waving from all directions like something similar to a Mexican wave. My young son was eager for the meet and greet of peppa pig characters to find that the military style checkpoint from the staff member manning the gate said no its closed, too late. That's fine and my son was polite and compliant like a good citizen but we then witnessed several other children rush to where the characters were without being challenged. Did write to the CEO Richard Mancey to voice my dissatisfaction but its obvious he has no time for us paying customers and will not reply as he's far to busy on his luxury yacht counting his money. Instead you get the automated from a script response from the nameless customer services department making excuses with no real meaningful conclusion to your complaint because they don't really care and neither does Richard. I DO NOT WANT FREE TICKETS AS I WOULD NEVER RETURN TO YOUR PARK, IT IS NOT DISABILITY FRIENDLY!
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Paultons Park is rated the UK’s number one family theme park on Google with over 70 exciting rides and attractions to enjoy. Paultons is home to the UK exclusive and world’s first Peppa Pig World theme park with 9 fun Peppa-themed rides, a large indoor Playzone and even Muddy Puddles to jump and play in! Tornado Springs is a brand new world featuring 8 incredible new rides and experiences including a spinning coaster, gyro swing ride and a driving school attraction.
There is an amazing variety of things to see and do at Paultons including; big rides, small rides, play areas, entertainments and an astonishing collection of animals and birds, all set within 140 acres of beautiful parkland.See more
