I usually don't encounter problems with the service, but I feel let down this time. I placed an order on December 26th for two pairs of sandals. On December 30th, I received an email indicating that one pair was ready for collection, but I couldn't make it to the shop at that moment. On January 6th, I got another email saying both pairs were ready, but when I arrived, only one box was available. This box came from another location, but unfortunately, it contained the wrong sandals, so I'm still waiting for my order. Additionally, the second pair was too large for my husband, and I've had to return them. I really like the shoes, and the staff at the location are wonderful. They've been very apologetic about the issues I've faced, but it's not their fault.
Claim your business profile now and gain access to all features and respond to customer reviews.
Founded by Catherine Paver with a £200 bank loan, we’ve been proudly putting comfort and style at the heart of everything we do for over 50 years. What began as a passion for well-fitting, stylish shoes has grown into a trusted family business with over 130 stores across the UK and a thriving online community.
At Pavers, we design footwear that helps you look and feel your best, wherever your feet take you. From timeless classics to everyday essentials, each pair is made with clever built-in comfort features like memory foam insoles, arch support, cushioned soles, and flexible materials. With wide fittings and an extensive range of sizes available, there’s something for every foot, every day.
We’re also proud to be a certified carbon-neutral company. We’re committed to reducing our environmental impact and giving back through the Pavers Foundation, which has donated over £2 million to charities and community projects close to our hearts.
We live and breathe Feel Great Footwear - shoes that bring together comfort, style, and thoughtful design, so every step feels just right.See more
