The Payarch merchant and easy pay are incompetent to say the least:I have had an extremely frustrating experience with Payarc. They have withheld access to our funds without providing a valid reason. Despite numerous attempts to resolve the issue, the company has been dishonest about the merchant closure date and has failed to give a clear answer on when our funds will be released.Every time I call for an update, my call is answered only to be put on hold for over thirty minutes. This level of customer service is unacceptable and has caused significant stress and inconvenience. I strongly advise against using payarc for any financial services. Their lack of transparency and poor customer service practices have been deeply disappointing.I was connected to this company by the merchant services company easy pay and I would recommend avoiding them also if you wish to have an experience that does not include having funds held and zero customer service.
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