Bunch of morons. I called half a dozen times trying to get any sort of information I could about my dental insurance. The first time I called, they refused to talk to me and said they needed to talk to my boss. Each subsequent call yielded different answers. On the final call they said they had to elevate this 2 a supervisor. I waited 3 days for this supervisor to email me and the email basically said idk, call MetLife. I called MetLife and they couldn't find my policy and told me to call Paychex. At that point my dental bill was weeks overdue and I wasn't interested in chasing my tail anymore for those incompetent morons and decided to pay the bill myself. I'm already enrolled for next year, so I'll see if this happens again on my next appointment. If it does I'll have to sue them to get the money they take from my paycheck back. Should be no problem I'm keeping diligent records. Hopefully they get their shit together
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