EXTREMELY DISSATISFIED!! The costs are very high and customer support is virtually nonexistent. I had 17 employees, and it cost me around $500 monthly for just two payroll runs. The onboarding experience was traumatic, and despite using the service for two years, I kept hoping things would get better, but they never did. Sick time hours were calculated incorrectly for two consecutive years. I reached out multiple times for an audit with no response. I plan to leave the service as of January 1, 2026, and switch to another platform. I truly don't understand how they are still operating.
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