The customer service is extremely poor. It has taken months to get a callback regarding issues I've faced. Mistakes keep happening, and with constant staff turnover, I find myself explaining the same problems repeatedly, if I can even reach someone after long wait times. The overall lack of professionalism and support is very frustrating and appears to be deteriorating.
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Paychex Flex® is an all-in-one HR solution designed with simplicity in mind. With technology that grows and changes with your business, Paychex has the right combination of innovative business solutions and dedicated support to help you reach your goals, wherever your business is going.
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