I made a bank transfer from my Paymaya app yesterday on November 30, 2023, 4985 PHP to my bank Security Bank, the money was debited from my Pay Maya balance and I also got a receipt that it was transferred with instapay, direct transfer with fees. Unfortunately, the money has not yet been credited to my account. Thieves!I contacted my online bank and was told that unfortunately no payment had been received.After a long search, I then called the customer hotline, which I was able to reach after 30 minutes, where I was asked a lot of questions about the verification of my Paymaya account, many unnecessary questions. In the End, they saw my transfer and told me I would have to wait up to 3 banking days, but I shouldn't worry because the money is safe. Great what a nonsense, you pay a fee for direct transfer and then these thieves just keep your money and tell you without explaining it to you that for some technical reason I should now wait 3 bank days until it is finally booked, Wow with millions of customers nice money for daily accounts!!!! That is criminal.Unfortunately, it is not so easy to bring these criminal methods to court in the Philippines, as there are certainly larger organizations behind these criminal methods that are enriching themselves in this way.I can only say stay away from PayMaya and use Gcash instead, as it is much safer. Now 3 days had passed.Paymaya is a criminal organization for me.Even if I get my money back, they can't pay for the damage they have done to me. I already know these cheap excuses they would use.I wonder if i will get a compensation, if they are a serious Company which shows they are not they would compensate me for their i call it theft.
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PayMaya is an online payment account that has an app where you can load up in convenience stores, pawnshops, and mall and can purchase anything online.