WORST CUSTOMER SERVICE! DON’T TRUST this stupid company. My senior citizen mom has not received her “allowance” for 1.5 years from the city government because her phone got lost along with the SIM card that was used to register for her PayMaya account. We sent them an email along with verified ID’s and documents to simply transfer the fund to a new contact number, as per the instruction of the official from the city government. They responded with a text telling us to call them for verification, only to get so frustrated with annoying, repetitive, unhelpful prompts!!!! We went to their office in Mandaluyong only to be greeted by the security guard that there’s no office and we should settle whatever we need by calling their STUPID NUMBERS!!! STAY AWAY FROM THIS CRAP!!! THE NERVE!!!
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PayMaya is an online payment account that has an app where you can load up in convenience stores, pawnshops, and mall and can purchase anything online.