This is a scam car park. I received a £170 “penalty recovery” even though they never sent any letter in the first place. They cannot provide proof of delivery for the original notice — no tracking number, no copy of the letter, nothing. I don’t have the option to appeal because they claim the one-month deadline has passed, even though I never received anything.
I told them I have camera footage showing that nobody came to deliver any letter, but they don’t care and still demand payment. The car park is always empty, so clearly this is how they try to cover their costs. In the end, they deliberately avoid sending the initial letter so they can demand the full penalty plus extra fees later. 😑
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