I am writing to express my concern and disappointment regarding recent changes to my account. I did not authorize my account to be converted or rolled over into a credit card account. The terms and structure of this new account are significantly different from my previous one.On my September statement, there were no interest charges, and my special financing agreements were clearly listed with specific amounts and due dates to avoid interest. However, since PayPal changed my account without my authorization, the purchases made after the September statement are now no longer covered under those special financing terms. Instead, they have been added to my existing special financing balance of approximately $2,700, which I had planned to pay by November 10.This change was not part of my financial planning, and I find the way this account “upgrade” was implemented non-transparent and unauthorized. I have been a loyal customer for many years and have maintained excellent credit, but this experience has left me deeply disappointed.Please review my account and restore it to its original financing terms prior to this unauthorized change. If this cannot be resolved promptly, I intend to pay off my remaining balance and close my PayPal account.Thank you for your attention to this matter. I look forward to your prompt response.
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PayPal Holdings Inc. is an American company operating a worldwide online payments system that supports online money transfers and serves as an electronic alternative to traditional paper methods like checks and money orders.